Frequently Asked Questions
What if I need to return my engagement ring?
For items purchased online, our online returns policy and process can be found here. For items purchased in-store, our in-store returns policy can be found here.
If eligible, the engagement ring must be in saleable condition, include all product documentation (e.g. Tiffany Diamond Certificate, Colored Stone or Diamond reports) and be accompanied by a sales receipt.
For more information, please get in touch with Client Care on 1800 829 152 or contact us here.