When you purchase an engagement ring, you become a valued member of the Tiffany family. We pride ourselves on providing continuous premium service, including care and repair, complimentary ring polishing and a full lifetime warranty.
The Tiffany Diamond Certificate is issued by Tiffany & Co. to certify the authenticity and integrity of serialised Tiffany diamonds. This document contains vital statistics related to your diamond, from its grades based on the 4Cs to its unique laser-inscribed serial number.
This complimentary service is offered over the lifetime of your ring and not only ensures that your diamonds or gemstones are cleaned, it also includes routinely checking (every six months) that the stones are secure in their settings. With proper care, your Tiffany diamond ring will retain its beauty and character for many generations to come. Contact us or bring your ring to one of our stores for cleaning.
We ensure that our craftsmanship is to the highest standards and repair all items made by Tiffany & Co. You may either bring your item to the Tiffany store near you or send in your item by mail. If you choose to send your item by mail, please follow the instructions listed below.
1. Download our Repair Form.
2. Print form and complete all information.
3. Enclose form with item to be repaired.
4. Send item and form via an insured shipping method to:
TCO Customer Service
Level 1, 267 Collins Street
Melbourne VIC 3000
After we make an assessment, we will send you a free estimate. At this time, we can only accept shipments from customers residing in Australia. If you reside outside of Australia, please refer to your local Tiffany & Co. or you may call us at 1 800 829 152 and we can assist you with your servicing needs.
