Frequently Asked Questions

How can I get an item serviced?

We service items made by Tiffany & Co. You may either bring your item to the Tiffany store nearest you or send in your item via mail. If you choose to send your item via mail, please follow the instructions listed below:


1. Download our repair form here

2. Print form and complete all information.

3. Enclose form with item to be repaired

4. Send item and form, via an insured shipping method, to:


TCO Customer Service Centre

Level 1, 267 Collins Street. Melbourne VIC 3000 Australia


After we make an assessment, we will send you a free estimate.