Frequently Asked Questions

Can Tiffany edit or change my personalised gift message?

Tiffany & Co. invites you to express yourself with a customised gift message to accompany your purchase. Please refrain from using objectionable words, phrases and obscenities in your message. Tiffany reserves the right to remove any such objectionable words or phrases from your personalised messages. Please contact Customer Service on 1800 829 152 if you have any questions regarding this policy. A representative will be on hand to assist you from 8:00AM–6:30PM Monday through Friday, 9:30AM–5:30PM on Saturday and 10:00AM–5:00PM on Sunday, AEST. Alternatively, you can contact us via online chat or message us from your iPhone or iPad by clicking here.


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