Frequently Asked Questions

What are your Mother's Day shipping dates?

To receive your Tiffany & Co. Blue Box in time for Mother’s Day, please see below important information regarding our online shipping and service cut-offs.

 

 

Same Day Delivery

Same Day Delivery is available for select postcodes in Sydney every Monday to Saturday (excl. Public Holidays). Ensure your order is placed before 2pm AEST Monday to Friday and 1pm AEST Saturday and "Same Day Delivery" is selected at checkout.

 

Your parcel will be delivered between 5pm to 8pm same day with a text or call beforehand from the courier to confirm.

 

 

Express Delivery

To receive your order in time for Mother's Day, please place your order before the following dates and times. Ensure the shipping method shows "Express Shipping" at checkout.

 

  • Sydney: Thursday 9th May 2pm AEST
  • Rest of Australia: Wednesday 8th May 2pm AEST

 

Express Delivery orders are delivered the next day for Sydney clients (when placed before 2pm AEST) and within 1-3 days for the rest of Australia.

 

 

Engraving

For Hand Engraving, please place your order by Wednesday 24th April 2pm to receive it in time for Mother's Day. For Standard Engraving, please place your order by Monday 6th May 2pm.

 

Before placing an engraving order, we recommend contacting our Client Care team to confirm if delivery before Mother’s Day is possible for your item of choice. Contact us on 1800 829 152. 

 

 

Standard Delivery

At checkout, if your shipping method does not say "Express Shipping" or "Same Day Delivery," we will deliver your order by Standard Delivery. Please place your order by Saturday 4th May midnight for delivery in time for Mother's Day.

 

If you would like your order delivered sooner, please contact our Client Care team at 1800 829 152.

 

 

Still have a question regarding shipping or an order in-transit?

Please contact our Client Care team at 1800 829 152. For all other Shipping and Returns FAQs, please click here.