Who should I contact if my item arrives broken?

The broken item can be returned to any Tiffany & Co. store in Australia for assessment. A replacement order can be arranged after approval. Alternatively, a refund to the purchaser can be processed in the form of the original tender. 

Gift recipients are entitled to replacement piece. If you have any questions, please contact Client Care on 1800 829 152. Alternatively, you can contact us via online chat or message us from your iPhone or iPad by clicking here.

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