Enjoy complimentary shipping on all online orders.

 

Express Delivery: Free

• Enjoy express and secure delivery within 1-3 business days from the time your order is shipped. 
• Note: Express orders with a Sydney delivery address will be delivered next business day at no extra cost.

 

Same Day Delivery: $29.99 (Free for orders over $750)

• Same Day Delivery is available for select postcodes in Sydney when ordering before 2pm AEST Monday through Friday and 1pm AEST on Saturday (excluding public holidays).
• Please note on 14 May, the Same Day Delivery cut-off is 11am AEST.
• Enter your postcode at checkout to confirm eligibility.
• Your parcel will be delivered same day between 5pm to 8pm on Weekdays and between 2pm to 6pm on Saturday with a text or call beforehand from the courier to confirm. 

 

More information on shipping:

• Product eligibilty may be limited for express delivery and same day delivery. If so, your order will be shipped using standard delivery and will arrive within 3-5 business days.
• All orders are typically dispatched within 24hrs (excluding Sundays and public holidays).
• Orders with engraving, allow an additional 2–3 business days for delivery of machine-engraved items and an additional 3-4 weeks for delivery of hand-engraved items.
• Please view our Shipping FAQ for more information.
  

 

Returns & Exchanges:

• For items purchased online, our online returns policy and process can be found here. 
• For items purchased in-store, our in-store returns policy can be found here.
  

If you have any further questions, please contact our dedicated Client Care Team.