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Frequently Asked Questions

 

What if I need extra help or advice about my purchase?

For help or advice with your purchase, please contact Customer Services at 1 800 829 152. A representative will be on hand to assist you from 8:30AM–6:30PM Monday through Friday, 9:30AM-5:30PM Saturday & 10:00AM-5:00PM Sunday, AEST.

DIAMOND CONSULTATIONS

If you need any assistance on engagement rings, you may set up an in-store diamond consultation online. As a complimentary service, a Tiffany representative will contact you within 48 hours to schedule an appointment and to answer any questions. To schedule a diamond consultation, click here.